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Shipping Policy

We ship worldwide.

All orders are processed within 1–3 business days. Estimated delivery time: 7–12 business days. Delivery times may vary slightly depending on your location and demand.

Once your order has been shipped, you will receive a tracking number via email.

All orders are shipped Delivered Duty Paid (DDP). All duties and taxes are included in your purchase price. No additional fees will be charged upon delivery.

Questions? Contact us at support@velorarelease.com

Refund Policy

We accept returns within 14 days of delivery. Items must be unused, in original condition, and in original packaging.

Customers are responsible for return shipping costs. To initiate a return, contact us at support@velorarelease.com with your order number within 14 days of receiving your order.

Refunds are processed after the item has been received and inspected.

We do not accept returns for used items or items damaged by the customer.

Privacy Policy

We collect only the information necessary to process your order and provide our services. This includes your name, email address, shipping address, and payment details.

Your data is never sold to third parties. We may share information with trusted partners solely to fulfill your order.

You have the right to request access to, correction of, or deletion of your personal data at any time by contacting support@velorarelease.com

By using our site, you consent to this policy.

Terms of Service

By accessing or purchasing from Velora, you agree to these terms.

All products are sold as described. We reserve the right to cancel or refuse any order at our discretion.

Prices are subject to change without notice. All sales are processed in USD unless otherwise stated.

We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.

For questions, contact support@velorarelease.com

Cookie Policy

We use cookies to ensure our website functions correctly and to improve your experience.

Essential cookies are required for the site to operate. Analytics cookies help us understand how visitors interact with our site.

By continuing to use this site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.

FAQ

What is this drop?
This is a limited curated drop. It will not be restocked in the same form once sold out.

What's included?
Each order includes the full curated set as presented. All items are selected to work together as one complete experience.

Shipping & Delivery
We ship worldwide. Estimated delivery: 7–12 business days. A tracking link will be sent once your order has been processed.

Returns
We accept returns within 14 days of delivery. Contact our support team with your order details to initiate a return.

Order Processing
Orders are processed within 1–3 business days. Slight delays may occur during high-demand drops.

Is this secure?
All payments are processed securely. Your information is protected at all times.

How does the drop work?
Access is released in limited waves. Once items sell out, they may not be restocked.

Contact Information

For all inquiries, please contact our support team:

support@velorarelease.com

We aim to respond within 24–48 hours.